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How National OnDemand turned SDS access into an OSHA inspection advantage with Enhesa SDS Manager
Communications and utilities infrastructure provider makes safety information instantly available in the field, and to inspectors.
Services: SDS Manager
Snapshot
- Industry & region: Communications and utilities infrastructure services; headquartered in Burlington, North Carolina
- Size & scale: Turnkey infrastructure solutions provider to the fiber, wireless, energy, and technology industries; longtime customer since 2019
- Enhesa solution used: Enhesa SDS Manager
- Key outcomes: QR-code-based SDS access embedded into vehicles, marketing materials, and OSHA inspection readiness
About the customer
- National OnDemand, Inc. delivers complete turnkey infrastructure services to the fiber, wireless, energy, and technology industries.
- When Matt Rehlander joined as Corporate Director of EHS & Risk Management, he brought prior experience with Enhesa’s SDS management approach from previous roles and wanted the same consistency and reliability at National OnDemand.
- Reliable, real-time access to safety information is central to meeting both employee safety and industry compliance standards across a distributed field workforce.
The Challenges
An unreliable, call-in system
Their previous provider required staff to call an 800 number and wait for a response each time an SDS was needed.
— “This wasn’t working for us and was not a reliable solution”.
Matt Rehlander, Corporate Director of EHS & Risk Management
No centralized SDS library
The prior service could not create a proper SDS library, leaving no single source of truth for the field.
Why Enhesa SDS Manager
A trusted return
Fast, low-friction onboarding
Field-ready mobile access
Solution & implementation
Scope
Company-wide rollout across all National OnDemand locations, in place since 2019.
Roll-out
A QR code and site poster were made available at every location.
Change management
The QR code was extended beyond compliance use — printed on vehicle decals in company brand colors, and used by the marketing team to introduce product SDSs during the sales bidding process.
— “Adding the QR code feature, for us, has really transformed the process of quickly getting safety information. Being able to immediately access that critical information in the field has made all the difference. It’s just amazing!”
Matt Rehlander, Corporate Director of EHS & Risk Management
Time-to-value
Impact was demonstrated almost immediately: an on-site OSHA inspection took place just two weeks after implementation.
QR code and site poster feature
The QR code and poster feature stood out as particularly valuable for streamlining safety information access across all locations.
I had a site inspection from OSHA up in Washington state. We had the poster up on the job board with the QR code. The inspector was elated! He said the code was revolutionary.
Matt Rehlander Corporate Director of EHS & Risk ManagementResults & impact
Operational indicators
- Instant, scannable access to safety information at every site and on every vehicle
- A quick-report feature that lets the team pull exactly the information needed in a few clicks
Efficiency gains
- Reduced time spent preparing and presenting safety documentation ahead of regulatory inspections
- Marketing team repurposed the same QR codes to introduce products during the sales bidding process, extending the tool’s value beyond compliance
Business impact
- Passed an on-site OSHA inspection with a QR-code-equipped safety poster; the inspector scanned it directly with his phone and called the setup revolutionary
- Strengthened company-wide confidence in inspection readiness across all locations
As most folks know, if your paperwork and your program information is upfront and ready to present, it makes the process of an OSHA inspection that much easier. And for the inspector to be able to just scan it with his phone, that was key.
Matt Rehlander Corporate Director of EHS & Risk ManagementAbout Enhesa
Enhesa is the leading provider of global regulatory and sustainability intelligence, helping organisations navigate complex compliance landscapes across EHS, product, and sustainability functions.
- Regulatory and policy coverage across 300+ jurisdictions worldwide
- 30+ years of compliance expertise
- Team of 500+ legal and domain experts
- Intelligence spanning EHS, Product Compliance, and Corporate Sustainability
- Global offices serving multinational clients across all major industries
Want a closer look at how we can help?
At Enhesa we are delighted to work with National OnDemand as a trusted partner and to support the work of individuals such as Matt Rehlander. It’s our mission to help organizations take a proactive approach to chemicals management and stay ahead of the fast-moving chemicals management industry.