Pharma company fosters trust through transparent EHS compliance.
Standardized and centralized regulatory intelligence puts teams on the same page while providing a clearer, more accurate view of EHS compliance for stakeholders.
Services: Compliance Intelligence & Regulatory Forecaster
In the pharmaceuticals industry, the potential for public scrutiny runs high – and increasing EHS requirements only continues to raise those stakes even higher. Dedicated to its guiding principle of building trust with society, one leading global pharmaceuticals company wanted to not only be confident in its EHS compliance but also clear in how it communicates these metrics to its stakeholders.
“Enhesa’s main strengths are the main area we look for in a provider: It has good coverage across many countries, the content is comprehensive and high quality – and the solution is easy to use.”
A critical step in achieving an advanced level of clarity was to align its business units’ diverse range of compliance management systems for a more consistent and accurate view of its efforts. To do so, the company chose the proven standardization, centralization, and high-quality content of Enhesa solutions.
Why the company wanted a solution:
- The desire to drive a culture of continuous improvement in EHS throughout its vast global operations.
- Using multiple solutions, in some cases in a single location, risked creating inconsistencies and inefficiencies in reporting.
- Regulators and communities alike calling for more transparency in compliance tracking motivated it to make sure it could deliver.
- A pressing need to stay ahead of more frequent, nuanced changes to changes in EHS regulations across its many global locations.
What it achieved with Enhesa:
- Achieve a consistent and comprehensive view on compliance across business units in 50+ countries with a centralized source.
- Avoid penalties and costly fines with a clear understanding of its applicable EHS compliance obligations through expert insights.
- Keep personnel informed at all levels of the organization with future-proof regulatory intelligence and customizable alerts
- Provide verifiable details to stakeholders with a streamlined, standardized view of EHS requirements.
Before Enhesa… every plant and research lab had the freedom to do what they wanted and sometimes this ended up being nothing. This was an issue as there was no transparency.
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A standardized source to get teams on the same page
As one of the largest pharmaceutical companies in the world, the business is composed of many different business units. Previously, they each operated as standalone components with multiple EHS compliance management solutions – at one point totaling 25 different services across the business globally.
To reduce costs and centralize these efforts, the business implemented Enhesa Compliance Intelligence through its chosen platform and trusted Enhesa partner, Enablon, as part of a companywide standardization initiative.
The company’s Head of EHS Risk Management explains, “[We] used to be a series of standalone businesses that didn’t and didn’t need to talk to each other. Since 2014, we have been centralizing efforts to standardize procedures and reduce costs.”
“Before Enhesa… every plant and research lab had the freedom to do what they wanted and sometimes this ended up being nothing. This was an issue as there was no transparency.”
Now teams can see, manage, and measure compliance the same way no matter where they are in the world. This consistency provides the critical foundation for transparency in its EHS compliance management – and keeps issues from going unseen.
Local managers use Enhesa to check regulations to make sure they are up to date… but frontline employees in non-managerial roles can also use it.
One easy-to-use solution to serve many purposes
As many pharma companies know, not only is keeping up with new regulatory requirements a major obstacle to achieving EHS compliance but there’s also a critical need to stay ahead of changes frequently being made to existing ones, too. Complicating matters even more, different jurisdictions have varying requirements – and different roles in an organization need to see.
Through Enhesa’s in-depth coverage of over 300+ jurisdictions, the company found a solution that gave the same high-level of support to all its teams, in the way that they each need to use it. Employees across the organization use the same Enhesa solutions – but in the way they need.
“Anyone in the EHS community has access,” says the Head of EHS Risk Management, “Local managers use Enhesa to check regulations to make sure they are up to date… but frontline employees in non-managerial roles can also use it.”
For example, one employee uses the customizable alerts in Regulatory Forecaster to receive alerts specific to his role in transporting hazardous materials. EHS managers use the Enhesa scorecard criteria as its gold standard for performing audits in various sites. And the rest of the team can tailor their view to what’s most important to their work. This type of implementation helps to ensure compliance and continuous improvement at all levels of the company, from bottom to top.
In addition, teams at each business unit benefit from even more clarity through Enhesa’s regulatory intelligence translated into more than 30 local languages.
“We upgraded to have local languages to make the process more efficient and easier for those who are regularly looking through all the new regulation changes. They can be quite complex, so having it in local language helps.”
We wanted assurance that we were compliant. Our business case when evaluating services was about building trust in communities.
Clear and accurate information from the start
For this leading pharmaceuticals company, trust from its community is one of the most important drivers in EHS compliance management. As its Head of EHS Risk Management put it:
“Managing the regulations is important to avoid fines, but we also want to make sure that we are trusted by customers and stakeholders. So, we decided to get a third-party provider of regulatory compliance. It is hard to monitor internally when you don’t know what you don’t know… we chose Enhesa for its global reach and apparent simplicity.
“We wanted assurance that we were compliant. Our business case when evaluating services was about building trust in communities.”
But if you’re not clear on your requirements, how can you be clear in how you share your efforts to meet them? The global pharmaceuticals company knew that having accurate information and expert guidance on their obligations was imperative in maintaining its community’s confidence.
And with regulations around environmental, health, and safety issues continuing to increase, the company finds that having a reliable source is more important than ever.
“Regulation changes are becoming more frequent and harder to manage which makes a service like Enhesa more valuable… Enhesa’s main strengths are the main area we look for in a provider: It has good coverage across many countries, the content is comprehensive and high quality – and the solution is easy to use.”
Moving forward with confidence in EHS compliance
Pharmaceutical companies face significant challenges when it comes to meeting their EHS compliance obligations. Jurisdictional variance and inconsistent views of compliance status put reputation at risk. This corporation has united its business through a common goal to build trust with society, a commitment to compliance, and Enhesa’s standardized solution that creates a common ground for achieving those objectives.
Today, it’s easier for the company to stay up to date with the dynamic and constantly evolving regulatory landscape. Evidencing compliance achievements to stakeholders and regulatory bodies is streamlined. And EHS personnel can more effectively spot trends that will have an impact on their markets. Altogether, the company has found a way to move forward in continued success and full confidence in its compliance.
What will be your compliance success story?
At Enhesa, we’re proud to work closely with pharmaceuticals companies like this one, empowering them with regulatory intelligence to create a more sustainable future.
Let’s talk about how to enable trust in your company’s EHS compliance with our trusted solutions. Contact our talented team to learn more!